When Steve Valdez walked into the Bank of America branch in Tampa Florida to cash a check from his wife this week, he was astounded when bank staffers refused to let him cash the check without a thumbprint. Valdez, you see, was born without arms, and relies on prosthetic limbs - he has no way to provide a thumbprint.
When the teller realized his situation, she talked with her manager, but the manager refused to make an exception for Valdez’s disability, even though the check was written from his wife’s account at that very Bank of America branch.
The bank offered Valdez two choices - either bring in his wife or open an account at the bank. Valdez told the bank manager that those choices were not in keeping with the American with Disabilities Act (ADA) because the ADA states that businesses must comply with nondiscrimination requirements that prohibit exclusion, segregation, and unequal treatment.
What do you think, should Bank of America found a way to let Valdez cash his check? Let them know:
Call Bank of America at 800-432-1000, and say “Talk to an associate” when prompted.
3 comments ↓
i have never used a thumb print for a check the manager should be fired, just like the nurse from walker middle.
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